About us
A Commercial Cleaning Contractor, Not a Cleaning Brochure
Clean Best has been a Sydney commercial cleaning contractor since 2015, working out of Seven Hills. We hold scopes on offices, distribution centres, strata schemes, clinics, campuses and places of worship — and we write every one of them down.
- Trading since 2015, based in Seven Hills NSW
- Every site held under a written scope of works
- Operators employed and supervised by us, never subcontracted
- No lock-in term on any agreement, ever
Engagement summary
- Roster window
- Sydney metro and regional NSW
- Insurance
- $20m public liability, certificate on file
- Turnaround
- Written submission inside 24 hours
- Agreement
- Rolling, 30 days notice either way
Who is Clean Best Commercial Cleaning?
Clean Best is a commercial cleaning contractor based at 54 Columbia Rd, Seven Hills NSW 2147, trading since 2015.
The company holds contract cleaning scopes across Sydney metropolitan and regional New South Wales for offices, warehouses and distribution centres, strata schemes, medical centres, childcare centres, schools, gyms and places of worship, along with periodic programmes such as carpet extraction and end-of-lease and make-good cleaning.
Operators are employed and supervised by Clean Best rather than subcontracted. The business carries $20m public liability of public liability cover and workers compensation, supplies safe work method statements and a chemical register, and does not use lock-in contract terms. Contact 1300 494 983 or hello@cleanbestgroup.com.au.
- Contract cleaning since 2015Holding scopes across Sydney since 2015
- Police-checked cleanersInducted for offices, warehouses, strata, clinics and campuses
- $20m public liabilityCertificate of currency supplied before the first shift
- Written submission inside 24 hoursScope, roster and fixed price, all in writing
How we work
What we are, and the things we deliberately are not
There is nothing romantic about commercial cleaning. It is a service bought by people who have a budget to defend, a building to keep open and a boss who will ask a question at exactly the moment they have no answer ready. Almost everything we do is designed around that fact.
We write it down, because memory is not a contract
Every site we hold has a scope of works listing each task against a frequency band. It is tedious to produce and it requires a proper site walk, and it is the only reason a cleaning contract is enforceable in either direction. Without it, the weekly and monthly work quietly falls off the end of the shift, nobody can point to the moment it happened, and eighteen months later the standard has drifted and everybody is annoyed with everybody. With it, there is a line to point at.
The operators are ours
They are employed by Clean Best, rostered by Clean Best and supervised by Clean Best. This is not a philosophical position, it is a practical one. A subcontracted chain is how a site ends up with an operator nobody has police-checked, an insurance certificate belonging to a different entity, and a supervisor who has never set foot in the building. When you escalate something at seven on a Monday, it needs to reach a person who can actually do something about it.
We tell you what we do not do
High-reach external glass and facade work. Kitchen exhaust and hood degreasing. Confined-space entry. Hazardous-material remediation. Conservation treatment on heritage stone, brass and timber. Anything requiring a licence we do not hold. We identify these at the site walk and tell you which specialist to appoint, rather than quietly subcontracting them and putting our name on somebody else’s insurance. It is an unglamorous thing to put on a website, and it is the reason a scope from us is comparable to a scope from anyone else.
No lock-in, on purpose
Every agreement rolls month to month on 30 days notice from either side. No minimum term, no exit fee, no automatic uplift buried in clause fourteen. A contractor who can only keep a site by making it expensive to leave will eventually stop trying to earn it, and everybody in this industry knows it. We would rather hold your building because the monthly audits are clean — and if they stop being clean, you should be able to walk.
The compliance pack goes out with the quote
Certificates of currency, workers compensation, SWMS, chemical register, police check confirmations, WWCC where required. It is attached to the submission, not produced when procurement chases it a fortnight before mobilisation — which is the single most common reason a cleaning start date slips. If your organisation runs a prequalification portal, send us the link and we will be through it before we attend the site.
Where we work
Sydney metropolitan and regional New South Wales, out of Seven Hills. If your site is somewhere we cannot roster an operator reliably, we will tell you that on the phone rather than winning the work and then failing to staff it. Call 1300 494 983.
Service levels
The commitments we make on every site we hold
These are not aspirations. They are the first three of the six lines we put into a contract schedule, and the evidence we produce against each of them.
Quote turnaround
- What we commit to
- Written scope and fixed price back to you within 24 hours of the site walk, with the compliance pack attached.
- How it is evidenced
- Timestamped submission email; the scope document itself carries the date it was issued.
Roster reliability
- What we commit to
- Every rostered visit is attended. If your named operator is unavailable, the relief operator who has already walked your building attends instead.
- How it is evidenced
- Sign-in and sign-out records for every shift, available to your building manager on request.
Defect rectification
- What we commit to
- Anything reported below the agreed standard is rectified before the next scheduled visit, at no charge.
- How it is evidenced
- Rectification is logged against the scope line it relates to and confirmed to you by email.
Tenders and procurement
Ready for your supplier onboarding form before we quote
Most cleaning contractors send the certificates after they win the work, which is how a mobilisation date slips by three weeks. We attach the pack to the submission. If your organisation has its own prequalification portal, give us the link and we will complete it before the site walk.
- Day 0Brief received by phone, email or the form
- Within 48 hrsSite walk attended, at the hour the work would run
- Within 24 hrs of the walkScope, fixed price and compliance pack submitted
- Before the first shiftInductions completed and access procedure signed off
Attached to every submission
- Certificate of currency — $20m public liability
- Workers compensation certificate of currency
- Task-specific SWMS for every activity in the scope
- Chemical register with safety data sheets for every product
- Police check confirmation for each rostered operator
- Working with Children Checks where the site requires them
- Written scope of works broken out by frequency band
- Referee contacts at comparable Sydney sites
Anything else your prequalification requires, ask for it by name. If we do not hold it, we will tell you that rather than let you find out at contract award.
Why Clean Best
Six things that survive contact with month nine
Any contractor can be good in month one. These are the arrangements that determine whether the site still looks like the quote when nobody is watching.
A scope you can hold us to
The document you sign lists every task and the band it sits in: every visit, weekly, monthly, quarterly. When something is missed you can point at the line rather than argue about what was implied, and so can we.
$20m public liability and the paperwork behind it
Certificates of currency for public liability and workers compensation, task-specific SWMS, a chemical register with safety data sheets. It goes to your building manager and your procurement team before mobilisation, not after they chase it.
Named operators, not a labour pool
The same inducted operator works your site for the term. They are police-checked before the first shift, hold a WWCC where the site demands one, and are covered by a rostered relief operator who has already walked the building.
Monthly audit, in writing
A supervisor walks the site every month against the signed scope and sends the findings whether or not you asked. Anything below standard is rectified before the next scheduled visit at no charge, and the record is yours to keep.
One invoice, no variations by stealth
Everything in the scope is in the monthly figure. Periodic programmes such as carpet extraction or hard-floor restoration are quoted and scheduled up front, so a large number never lands in your inbox unannounced in month four.
No lock-in term
The agreement rolls month to month on 30 days notice from either side. We would rather hold the site because the audits are clean than because a clause makes leaving expensive. It also keeps us honest in year two.
FAQ
About Clean Best: the questions buyers ask
What facilities teams, procurement officers and strata committees want to know before they shortlist a contractor.
Who is Clean Best, and where are you based?
Clean Best is a commercial cleaning contractor trading since 2015, based at 54 Columbia Rd, Seven Hills NSW 2147. We hold contract cleaning scopes across Sydney metropolitan and regional New South Wales for offices, distribution centres, strata schemes, clinics, early learning centres, campuses, fitness facilities and places of worship. The office is contactable on 1300 494 983 and at hello@cleanbestgroup.com.au.
Are the operators employed by Clean Best or subcontracted?
They are ours. We roster them, we supervise them, and we are responsible for them. It matters more than it sounds: a subcontracted chain is how a site ends up with an operator nobody police-checked, an insurance certificate issued to a different entity, and a supervisor who has never been inside the building. When you escalate something, it should reach the person who can fix it — which requires them to actually work here.
What size sites do you take on?
From a single suite or a small clinic through to multi-building industrial campuses and strata portfolios. What we will not do is quote a site we have not walked, or take on a scope at a frequency we do not believe will hold the standard — a contract that fails quietly is worse for both of us than one we did not win. If a site is genuinely wrong for us, we will say so and tell you what would work instead.
What is your position on lock-in contracts?
We do not use them. Every agreement rolls month to month on 30 days notice from either side, with no minimum term, no exit fee and no automatic annual uplift buried in a clause you did not read. The reasoning is straightforward: a contractor who can only keep a site by making it expensive to leave will eventually stop earning it. We would rather hold your site because the audits are clean.
What compliance documents can you produce?
Certificates of currency for $20m public liability public liability and for workers compensation, task-specific safe work method statements, a chemical register with safety data sheets, police check confirmations for every rostered operator, and Working with Children Checks where the site requires them. All of it is attached to a submission rather than produced on request, and we complete prequalification portals before the site walk rather than after the award.
How does this site relate to the other Clean Best websites?
Clean Best runs several sites across its brand, each written for a different reader. This one is written for the person who has to buy, defend and audit a cleaning contract — a facilities manager, a building manager, a procurement officer, a strata committee. Same company, same operators, same insurance, same phone number. The difference is who the pages are talking to.
Related scopes
Where to go next
The scopes we hold, and the fastest way to get a figure.
Brief us on a site and see what a written scope actually looks like
Free site walk inside 48 hours. Scope, fixed price and the compliance pack 24 hours later. Call 1300 494 983.