Send Us a Site Brief

Approximate floor area, the surface mix, how many amenity blocks there are, the headcount or member volume, your access rules and hours, the frequency you have in mind, and when your current arrangement ends. That is enough for us to tell you on the phone whether we are the right contractor before either of us spends time on a site walk. If you have a tender document or a scope from your incumbent, send that instead — it is better than anything you could summarise.

Within 24 hours of the brief arriving, and usually the same working day. The site walk is normally booked inside 48 hours of that first conversation, and the written scope and fixed price follow 24 hours after the walk. If you have a tender closing date, tell us and we will work backwards from it rather than telling you our standard timeline and hoping it fits.

For a commercial site, no. Floor area alone tells us almost nothing — two buildings of identical size can differ by a factor of three in the work they demand — and a number produced from a floor plan is a number we would have to revise later, which is worse than no number at all. For a straightforward residential job we can often quote from a detailed description. Either way the figure is fixed and confirmed in writing before anybody starts.

Not before you talk to us, but yes before we attend. We will walk a site while an incumbent is still in place — that is completely normal during a transition — but we will not do it behind their back, and we would rather you handled that conversation than have our operator be the person who breaks the news at the loading dock. Tell us the notice period and we will build the mobilisation around it.

Yes. Send the documents and the closing date. We attend the site, return a priced scope against your specification, and attach the compliance pack — insurance certificates, workers compensation, SWMS, chemical register, police check confirmations — rather than waiting to be asked for it. If there is a prequalification portal, give us the link and we will complete it before the site walk rather than holding up your evaluation.

Inductions, and they are usually the critical path rather than us. Your operator has to be briefed on the access procedure, complete any building or organisational induction, and sign the site-specific SWMS before their first shift. That normally means a start about a week after acceptance. We would rather use that week properly than rush an uncleared person onto your site to hit a date. Call 1300 494 983 if the date is genuinely immovable and we will tell you honestly what is possible.