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Clean Best operator cleaning a kitchen during a scheduled home clean in Sydney NSW

Periodic and project work

Home Cleaning Contracts in Sydney

A home cleaning contract run on the same discipline we bring to a commercial one: one named police-checked operator every visit, a written task list rather than an hourly meter, and a supervisor above them. Ordinary in a building. Remarkably rare in a house.

  • The same operator every visit, never a rotating roster
  • A written task list, and a fixed price against it
  • Police-checked before the first visit; relief has walked the house
  • No hourly meter running in your kitchen
$20m public liabilityWritten submission inside 24 hours

What should a home cleaning contract specify?

A home cleaning contract is an arrangement for scheduled residential cleaning visits, normally weekly or fortnightly, performed against an agreed written task list rather than an hourly meter. The task list is the contract: it is what determines whether the same work is actually done each visit.

The recurring tasks are usually the kitchen (benchtops, sink, cooktop, appliance exteriors), bathrooms (shower, screen, basin, toilet, mirrors, floors), floors throughout, dusting of surfaces, and making beds and emptying bins where requested. Less frequent tasks — the oven interior, inside the fridge, windows, skirting boards, blinds and inside cupboards — rotate on an agreed cycle rather than being performed every visit.

A contract worth signing also names the operator arrangement — the same person each visit, police-checked before the first one, with a relief who has walked the house before they ever cover it. Clean Best agrees the task list at a walk of the home and prices it at a fixed figure per visit rather than an hourly rate. Call 1300 494 983.

  • Contract cleaning since 2015Holding scopes across Sydney since 2015
  • Police-checked cleanersInducted for offices, warehouses, strata, clinics and campuses
  • $20m public liabilityCertificate of currency supplied before the first shift
  • Written submission inside 24 hoursScope, roster and fixed price, all in writing

The detail

A home cleaning contract households do not have to keep re-explaining

What Sydney households complain about under a home cleaning contract is almost never a bad cleaner. It is a different cleaner. A rotating roster means nobody ever learns the house: not which surfaces mark, not where things live, not that the second bathroom is the one that actually gets used and the ensuite barely does. So every fortnight you re-explain, and every fortnight the standard resets to whatever a stranger with a checklist thinks a house should look like.

We are a commercial cleaning contractor and we run houses the same way we run buildings. That is the entire idea, and it is not complicated.

One name, and a relief who has actually been here

Your operator is the same person every visit. They are police-checked before the first one. They learn the house, and after about three visits they stop needing to be told anything. When they take leave — and they will, they are a person — the relief operator has already walked the house with them, rather than being handed an address and a key by a dispatcher who has never seen it. That one arrangement is the difference between a service that improves over time and one that resets every fortnight.

A task list, not an hourly meter

Hourly arrangements are the norm in domestic cleaning and they are a bad deal for everybody. They pay the cleaner to be slow, they give you nothing to point at when something is skipped, and they turn every visit into a small anxious negotiation about what got done in the time. So we write a list: what happens every visit, and what rotates — the oven, inside the fridge, the windows, the skirtings, the blinds — on a cycle you agree. The price is fixed against the list. If you want something added, we requote it rather than quietly dropping something else to make room.

Where we stop, and why each of those lines exists

We do not move heavy furniture, which is a back injury waiting for a date. We do not handle personal papers, valuables or anything in a drawer, which is a line no contractor should ever cross in either direction. We do not work at height beyond a two-step. We do not do laundry unless it is explicitly on the list, because it expands until it eats the visit. And we do not do garden work, pest control or anything needing a licensed trade. Every one of those limits is written down before we start, so nobody is disappointed by a surprise.

Access, and not handing a key to a stranger

Most clients are not home during the clean, and that is entirely normal. Access is agreed and documented before the first visit — a key, a lockbox, a code — and your operator is inducted on it individually. The reason this is comfortable is the reason everything else on this page is comfortable: it is the same person each time, and you have met them. We would still suggest being home for the first visit to walk them through the house, because twenty minutes then saves a great deal of re-explaining later.

One-off deep cleans, with no obligation attached

Before an inspection. After a renovation. Before a family event. When a house has simply got away from somebody, which happens to people during illness, bereavement and the ordinary chaos of life and is nothing to be embarrassed about. We quote a deep clean from a walk like anything else, we tell you honestly what will and will not come back, and there is no obligation to continue with anything afterwards. If you do want a regular arrangement, the task list is already written.

What it costs to find out

Twenty minutes at the house. A written task list, agreed with you rather than handed to you. A fixed price per visit and no lock-in — change the frequency or stop with reasonable notice. Call 1300 494 983.

Rotating tasks

The oven, the fridge and the skirtings — on a cycle, not on a hope

Every domestic cleaning arrangement in Sydney claims the oven is included. Very few of them can tell you when it was last done, because it is not on a cycle — it happens if there is time, which means it happens in month one and then never again. Same with inside the fridge, the windows, the skirting boards, the tops of the cupboards and the tracks on the sliding door.

So those tasks are written into a rotation with an interval against each, and the operator works the one that is due. It means no visit is overloaded, nothing quietly falls off the end, and when you wonder whether the oven has been done this quarter there is an answer rather than a feeling.

  • Rotating tasks written with an interval against each
  • No single visit overloaded, so nothing gets dropped
  • You can always find out when something was last done
  • Additions are requoted, never absorbed by dropping something else
See the end of lease cleaning scope
Clean Best operator cleaning a kitchen benchtop during a scheduled home clean in a Sydney house in NSW

Scope of works

What sits in a home cleaning task list

The shape a typical list takes. Yours is agreed at the walk — the rotating tasks and their intervals are yours to set.

  1. Kitchen every visit: benchtops, sink, taps, splashback, cooktop, appliance exteriors, cupboard fronts
  2. Kitchen floor mopped, including under the table and along the skirting where the crumbs actually are
  3. Bathrooms every visit: shower, screen, tiles, basin, vanity, mirror, toilet inside and out, floor
  4. Toilet base and the floor around it, which is the part most cleaners genuinely skip
  5. Bedrooms: beds made or linen changed where that is on the list, surfaces dusted, floors done
  6. Living areas: surfaces dusted, soft furnishings vacuumed, floors vacuumed or mopped to the surface
  7. Skirtings, door frames, light switches and door handles on the agreed rotation
  8. Bins emptied and liners replaced throughout; recycling separated as your council requires
  9. Rotating: oven interior, range hood filter, inside the fridge, inside the microwave
  10. Rotating: windows internally, sills and tracks, blinds, the tops of cupboards and wardrobes
  11. Rotating: inside kitchen cupboards, laundry, and the sliding door tracks nobody ever looks at
  12. Anything you specifically want handled that a template would never think to ask about

Not included, and each for a reason: moving heavy furniture, handling personal papers or valuables, working at height beyond a two-step, laundry unless it is on the list, pet clean-up beyond ordinary floor cleaning, garden work, pest control, and anything requiring a licensed trade.

Commercial terms

How a home cleaning arrangement gets priced

Three shapes of household. There is no figure on this page: a price produced before anybody has seen the house is a guess, and a guess becomes an argument.

Apartment or small home

One or two bedrooms, one bathroom, a modest kitchen and living area, cleaned weekly or fortnightly.

  • The same police-checked operator every visit
  • Written task list, fixed price per visit
  • Kitchen, bathroom, floors and dusting each time
  • Rotating tasks — oven, windows, fridge — on an agreed cycle

Fixed figure, issued in writing before mobilisation.

Most briefed

Family home

Three or four bedrooms, two or more bathrooms, a busy kitchen, and a family that is genuinely using all of it.

  • Weekly or fortnightly, whichever the house actually needs
  • Task list written from a walk of the house, not a template
  • One operator with an inducted relief for leave cover
  • A supervisor above them, as on any of our contracts

Fixed figure, issued in writing before mobilisation.

Large or dual-occupancy

A larger property, a house with a granny flat or studio, or a household coordinating cleaning across two dwellings.

  • Separate task lists per dwelling, one operator across both
  • Periodic work — carpets, windows — scheduled and priced ahead
  • One invoice, one contact, one written arrangement
  • Deep clean options quoted from the same walk

Fixed figure, issued in writing before mobilisation.

Free site walk, then a written scope and fixed price inside 24 hours.

Mobilisation

How a regular home clean gets set up

Four stages, and it takes about twenty minutes of your time.

  1. Stage 1

    Tell us about the house

    Call 1300 494 983 with the bedrooms, bathrooms, whether there are pets, and what you actually want done rather than what you think you should ask for.

  2. Stage 2

    We walk it once

    Twenty minutes. We look at surfaces, the state it starts in, and the things you would like handled that a template would never think to ask about.

  3. Stage 3

    Task list and fixed price

    Written down: what happens every visit, what rotates and on what cycle. A fixed price per visit — never an hourly meter running in your kitchen.

  4. Stage 4

    Same person, every visit

    Your operator is police-checked, inducted on your access, and is the same person each time. The relief has walked the house before they ever cover it.

FAQ

Home cleaning contracts: what households ask

The questions worth asking before you let anybody into your house on a regular basis.

Why does a commercial cleaning contractor take on houses at all?

Because the discipline transfers, and residential cleaning in Sydney is badly served by the lack of it. A written task list, one named operator, a supervisor above them and a police check before the first visit are all completely ordinary in a commercial contract and remarkably rare in a domestic one. We are not doing anything clever here. We are simply running a house the way we run a building, which turns out to be most of the answer.

Will it be the same cleaner every time?

Yes, and it is the single thing that determines whether a home cleaning arrangement works. A rotating roster means nobody ever learns your house — which surfaces mark, where things live, that the second bathroom is the one that actually gets used. Your operator is the same person each visit, they are police-checked before the first one, and when they take leave the relief has already been through the house with them rather than being handed a key and a postcode.

Do you work from a task list or just clean for a number of hours?

A task list, always, and never an hourly meter. An hourly arrangement pays a cleaner to be slow and gives you nothing to point at when something is skipped. We agree a written list of what is done every visit and what rotates — the oven, the windows, inside the fridge, the skirtings — and the price is fixed against that list. If you want something added, we requote rather than quietly dropping something else.

What do you not do in a home?

We do not move heavy furniture, handle personal papers or valuables, do laundry unless it is specifically in the task list, clean up after pets beyond ordinary floor cleaning, or work at height beyond a two-step. We also do not do garden work, pest control, or anything requiring a licensed trade. Everything on that list is deliberate: it is either a safety issue, an insurance issue, or something that quietly expands until the actual cleaning stops happening.

Do we need to be home during the clean?

No, and most clients are not. Access is agreed and documented before the first visit — key, lockbox, code, whatever suits you — and the operator is inducted on it individually. The same person comes each time, so you are not handing a key to a stranger. If you would rather be home for the first visit to walk them through the house, that is genuinely useful and we would encourage it.

How is a home cleaning contract priced in Sydney?

It is not published here, for the same reason it is not published anywhere else on this site: a figure produced before anybody has seen the house is a guess, and a guess becomes an argument. Bedroom and bathroom count matters, but so does surface mix, whether there are pets, how much of the house is actually used, and what condition it starts in. We walk it, agree the task list, and give you a fixed price per visit in writing.

Can you do a one-off deep clean rather than a regular arrangement?

Yes, and there is no obligation to move on to anything ongoing. One-off deep cleans before an inspection, after renovation work, before a family event or when a house has simply got away from somebody are all normal. They are quoted from a walk like anything else. If you decide afterwards that you want a regular arrangement, the task list is already written.

Sign a home cleaning contract you never have to re-explain

One operator, one written task list, one fixed price per visit. Twenty minutes at the house and we will have it drafted. Call 1300 494 983.

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